This policy explains what Palomino Roofing & Exteriors collects on this website and how we use it. It is written in plain language on purpose.
What we collect
Information you give us in a form
When you book an inspection or request a quote, the form asks for:
- Your name
- Your phone number
- Your email address
- The address of the property
- Details about your project
- Photos, if you choose to add them
Photos are optional. Please send only photos you are comfortable sharing with us.
Information about how you reached us
If you arrive from an ad or a tagged link, the link can carry ad click identifiers and UTM parameters. These tell us which ad or campaign you came from.
We store them in your browser session while you visit. If you submit a form, they are sent to us with the form.
Analytics, only after consent
We use Google Tag Manager and Google Analytics 4 to understand how the site is used. These tools load only after you give consent.
Call tracking, only after consent
We use CallTrackingMetrics for call tracking. After you give consent, it can swap the phone number shown on the page. This tells us which page or campaign led to a call.
If you call us, we receive your phone number, as with any phone call.
Meta pixel, only if enabled and after consent
We may use the Meta pixel to measure our ads on Facebook and Instagram. It loads only if we have enabled it, and only after you give consent.
Spam protection
Our forms use Cloudflare Turnstile to block spam and automated submissions. Turnstile checks signals from your browser to tell people from bots.
Email delivery
Form submissions are delivered to us by email through a service called Resend. Resend processes the contents of your form in order to deliver it.
How we use your information
We use your information to contact you about your request. That includes calling, texting or emailing you to schedule an inspection, prepare a quote or answer a question.
We also use campaign and analytics information to learn which ads and pages are useful.
We do not sell personal data
We do not sell your personal data. We share it only with the service providers named above, and with the people who work on your project.
Your cookie choices
When you first visit, a banner asks for your consent. Analytics, call tracking and the Meta pixel stay off unless you say yes.
You can decline and still use every page and form on the site. You can also clear cookies and site data in your browser settings at any time.
How to request deletion
Email us and ask us to delete your information. You will find our email address on the contact page.
Tell us the name, phone number or email you used in the form. That lets us find your records.
Children
This website is for homeowners. It is not directed to children, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy as the site or our tools change. The current version is always on this page.
Questions
Questions about privacy? Contact us. You can also read our website terms.